1. Introduction & Scope
Welcome to Tent Dealers Welfare Organisation Rajasthan | TDWO Rajasthan ("we", "our", "us", or the "Organization"). We are dedicated to uniting, promoting, and supporting tent house businesses, event decorators, shamiana fabricators, sound & light technicians, caterers, and stage infrastructure providers across Rajasthan and neighboring regions.
We value the trust you place in us when browsing our platform, submitting membership applications, or requesting event infrastructure rental quotes. This Privacy Policy outlines our transparent policies regarding the collection, handling, storage, and protection of your personal and business information.
By using our website, submitting membership forms, or making service inquiries, you acknowledge and agree to the practices described in this Privacy Policy.
2. Information We Collect
Depending on how you interact with our platform, we collect information under the following categories:
A. Association Membership Application Data
When you apply for membership through our portal, we collect:
- Personal Identification: Full Name, authorized contact person, national identification or trade license copies if uploaded.
- Business Profile: Business / Tent House Name, registered address, city, district, pin code.
- Contact Information: Phone/WhatsApp number, email address.
- Service Specialization: Tent setups, shamiana, wedding decor, lighting, sound systems, event furniture, staging, and generator rental capabilities.
B. Customer Inquiry & Lead Information
When event organizers, clients, or individuals submit rental or service inquiries, we collect:
- Name, contact phone number, and email address.
- Event dates, estimated guest capacity, event type (wedding, corporate exhibition, cultural fair, religious gathering), and destination location.
- Specific service requirements and custom message notes.
C. Automated Technical Data
When you visit our site, our servers automatically record standard web log information such as your IP address, browser type, operating system, referring URL, and browsing timestamps to ensure site security and optimal performance.
3. How We Use Your Information
We use the data collected for legitimate organizational and business purposes, including:
- Membership Processing & Verification: Reviewing applications, maintaining the official association roster, and issuing membership verification.
- Business Referral & Inquiry Routing: Connecting prospective clients and event planners with certified local tent and event infrastructure dealers.
- Community Communication: Informing members about association meetings, industry conventions, trade expos, GST/tax policy changes, government safety advisories, and disaster relief programs.
- Platform Maintenance & Security: Preventing fraud, verifying authenticity, troubleshooting bugs, and enhancing web experience across desktop and mobile devices.
4. Information Sharing & Directory Listings
We believe in absolute data integrity. We operate under strict data sharing principles:
- No Sale of Data: We never sell, rent, lease, or monetize your personal or business contact records to third-party telemarketers or advertisers.
- Verified Public Directory: If you are an active registered member, your business name, district, verified contact phone, and service categories will be displayed in our public member directory to help clients reach you directly.
- Service Providers: We may share necessary technical information with trusted hosting, email delivery, and SMS gateway providers under strict confidentiality agreements.
- Legal & Safety Disclosures: We may disclose information if mandated by applicable Indian law, court order, or governmental authorities to investigate fraud, enforce community standards, or protect public safety during emergency event situations.
5. Cookies & Analytics
Our website uses standard HTTP cookies and session tokens to enhance your browsing experience. Cookies help us understand user navigation patterns, retain session preferences (such as language or login state for admins), and maintain smooth submission flows for forms.
You can configure your browser to block or delete cookies at any time. However, certain interactive features, including application submissions, may not operate as intended if cookies are disabled.
6. Data Security & Storage
We implement industry-standard physical, electronic, and procedural safeguards to protect your personal data from unauthorized access, accidental alteration, disclosure, or destruction.
- SSL/TLS encrypted data transmission.
- Role-based access controls for association administrators.
- Periodic database backups and vulnerability reviews.
While we apply stringent security measures, please note that no transmission over the Internet can be guaranteed as 100% immune to potential breaches. We urge all members and users to safeguard any credentials and share inquiries with caution.
7. Member & User Rights
You have full control over your submitted information:
- Access & Update: You may request a review or update of your business listing, contact numbers, or services list at any time.
- Opt-Out: You may opt out of receiving promotional announcements or non-critical newsletters.
- Directory De-listing: In the event of business closure or membership resignation, you may request the removal of your business from public directory listings.
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